Publisher's Websites

Like many writers, I often visit publishers' websites.  A few I visit searching for information on upcoming books from my favorite authors.  Some I visit to check out their submission policies but the ones I visit most often are the ones who have published my books.

New Concepts Publishing has released five of my romance novels under my pen name, Susan Kelley.  I love working for NCP.  Their editors are friendly and efficient.  Their author liaison replies to my emails usually within a day if not within hours.  In the past few months they've become even more author friendly by trying many new way to help with promotion, always my least favorite part of being a writer.  And I have a special place in my heart for anyone who finds a way to get my books in front of the readers.

One of the things they've done is update their website.  It's so easy to navigate, has simple buy buttons, along with forums, ongoing contests and place where readers can chat with the authors.  Each author has a page with a short bio and all their books in one spot.  My Solonian Chronicles, starting with The Greater Good and ending with One Good Woman, are showcased on my page.  Tiger's Mate will soon join the page.

So does your publisher help promote your book?  I'm especially wondering about those of you with small publishers?  Have you visited a publisher's website you found difficult to negotiate? Why do you go to publisher's websites?